SMS Privacy Policy

Effective Date: June 2, 2026

Carter Automotive Repair Service (“Carter Automotive,” “we,” “us,” or “our”) respects your privacy. This SMS Privacy Policy explains how we collect, use, and protect your information when you opt in to receive SMS (text message) communications from us.

1. Information We Collect

When you opt in to receive SMS messages, we may collect the following information:

• Your mobile phone number
• Your name (if provided)
• Your vehicle information and service history (if applicable)
• Your communication preferences
• Message interaction data, including delivery confirmations and responses

We collect this information only when you voluntarily provide it through our website, appointment forms, in-store communications, or by communicating with our business.

2. How We Use Your Information

We use your information to send you:

• Service reminders and maintenance notifications
• Appointment confirmations and scheduling updates
• Repair status updates
• Special offers, discounts, and promotions
• Customer support and service-related communications

Message frequency may vary based on your interaction with Carter Automotive Repair Service.

3. Consent to Receive SMS Messages

By providing your phone number and opting in, you consent to receive SMS messages from Carter Automotive Repair Service. Consent is not a condition of purchasing any products or services.

Message and data rates may apply depending on your mobile carrier and service plan.

4. Opt-Out Instructions

You may opt out of SMS messages at any time by replying:

STOP

After you send STOP, you will receive a confirmation message and no further SMS messages will be sent unless you opt in again.

You may also reply:

HELP

for assistance, or contact us directly using the information below.

5. Information Sharing

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

All categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We may share information with trusted service providers only as necessary to operate our SMS communications and provide services on our behalf, subject to appropriate confidentiality and security obligations.

6. Data Security

We implement reasonable technical, administrative, and organizational safeguards to protect your information from unauthorized access, disclosure, alteration, or misuse.

7. Your Privacy Rights

You may request to update, correct, or delete your information at any time by contacting us using the information provided below.

8. Contact Information

Carter Automotive Repair Service

201 E Main St
Mesquite, TX 75149

Phone: (972) 285-7005
Website: https://www.carterautocenter.com

9. Policy Updates

We may update this SMS Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

By opting in to receive SMS messages, you acknowledge that you have read and agree to this SMS Privacy Policy.

View our SMS Terms of Service.