201 E Main St, Mesquite, TX 75149
service@carterautocenter.com
(972) 285-7005

Customer Reviews & Testimonials

Our Reputation Is Driven by Customer Experience

Looking for a trusted auto repair shop in Mesquite, TX? Read what local drivers are saying about their experience with Carter Automotive. Our commitment to honest service, expert repairs, transparent communication, and customer satisfaction has made us a trusted choice for automotive care in the community.
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Happy Carter Automotive customer sharing a positive review after receiving professional auto repair service in Mesquite, Texas

Why Drivers Trust Carter Automotive

At Carter Automotive, customer satisfaction is at the heart of everything we do. Drivers throughout Mesquite, TX trust our team for honest recommendations, quality repairs, transparent communication, and dependable automotive service. Whether you visit us for an oil change, brake repair, diagnostics, or routine maintenance, our goal is to make every experience professional, stress-free, and reliable.

Our customer reviews reflect the relationships we’ve built with local drivers and families who rely on us to keep their vehicles safe and performing at their best. We take pride in providing accurate inspections, fair pricing, quality workmanship, and exceptional customer care on every visit.

We invite you to explore our latest reviews and discover why so many customers choose Carter Automotive for their automotive repair and maintenance needs. If you’ve recently visited us, we’d love to hear about your experience and appreciate your feedback.

What our customer says

Carter Automotive Google reviews in Mesquite, TX
4.7
Based on 267 reviews
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mauliex Avatar
mauliex
10/25/2026
amazing job and stayed true to their word! will be back for future services without hesitation.
Nicole Glazier Black Avatar
Nicole Glazier Black
10/20/2026
Friendly and courteous. The price was good for the oil change, air filters (which I should’ve done myself) was high in price. Over all the service was great. I will use them again.
Kelly Wagoner Avatar
Kelly Wagoner
10/16/2026
Great service as always. Very prompt and great customer service. Highly recommend using Carter Automotive.
Keldric Campbell Avatar
Keldric Campbell
10/13/2026
Great service very professional and they provide updates on your vehicle repairs, some shop do not.
May Kaash Avatar
May Kaash
10/10/2026
Donavan was excellent serviced me well he wouldn’t let me tip him but if I could I definitely would thank you so much! 💕
Bob Reitz Avatar
Bob Reitz
10/10/2026
Awesome Service in a timely manner
Mandy Lowe Avatar
Mandy Lowe
10/09/2026
Carter always takes great care of my family. Excellent customer service!
David Harrell Avatar
David Harrell
10/04/2026
I've been a client of Carter Automotive for 20 years and never had a bad experience. James and all of his associates are very kind and genuine.
Brittany S Avatar
Brittany S
10/02/2026
I always recommend Carter Automotive. Jordan, the manager, will take care of you every time, and she will never try to take advantage of someone not knowing anything about cars, which was an issue for me at other places in the past. She is always straightforward with me about what I need, what I don’t need, how quickly I need it done, etc. The mechanics here are also great about telling me everything that’s going on under the hood. I came in for an oil change and they also told me that my brakes had about 5% wear left on them, which saved me money and possibly a car accident had I not known! I’m completely clueless about cars, and Jordan will always explain anything to me, and she doesn’t get frustrated with me or act like I’m dumb for not knowing something! Great mechanics, great management, great work, every time! I really just can’t say enough good things.
Phantom Maestro Avatar
Phantom Maestro
10/02/2026
Great experiences with Carter Automotive so far! Got my radiator replaced last year for $200 less than a different shop quoted, got my oil changed earlier this year for a good price, and just got my water pump replaced for a reasonable price. All the employees are very kind, and they're thorough with their diagnostics. Even got my parents to start coming here! Definitely recommend trying them out!
Dana Saunders Avatar
Dana Saunders
10/02/2026
Great experience! It was quick and the gentlemen that assisted me was very friendly.
Sheila Barker Avatar
Sheila Barker
10/01/2026
Carter’s has always taken care of me. I trust them with my vehicle.
Julian Garza Avatar
Julian Garza
10/01/2026
Car still needs slight adjustment for alignment but otherwise 5 stars
Ed bartelme Avatar
Ed bartelme
9/30/2026
Always great service at a fair price.
Velveeta Walker Avatar
Velveeta Walker
9/30/2026
Great customer service!!!
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Carter Automotive Repair Service in Mesquite, TX
Carter Automotive Repair Service in Mesquite, TX

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